Shipping Policy

Shipping Times:

Regular orders will be shipped within 2 business days.

Tracking information will be provided in a shipping confirmation email once the order has left our point of sale.

Shipping times vary but generally take between 7-15 business days after leaving our warehouse.

  • Please allow for delays that are outside of our control. These include external factors such as weekends, holidays, weather, courier delays.

 

Shipping Locations:

Shipping is a flat fee of 6 EUR  for the following countries:
  • Europe: France, Belgium, Germany, Netherlands

    Shipping is a flat fee of 10 EUR. for the following countries:

    • Europe: Italy, Portugal, Spain, Austria, Czechia, Denmark, Ireland, Norway, Poland, Switzerland

     

    We offer shipping to the pick-up point with MONDIAL RELAY in the following countries:

    • Europe: France, Belgium, Netherlands, Spain, Portugal

     

    Unfortunately at the moment, we do not offer shipping to other locations.

     

     

    Important Information:

    We are not responsible for any customs clearance, or customs fees associated with your purchase.

    We are not responsible if you input an incorrect or incomplete address. This results in the package being returned to sender – often this can take 4 – 6 weeks.

    • If your order was legitimately unable to be delivered it will be returned to sender then we will contact you for a new shipping address. We will then reship your order for free.
    • The reason we can't reship a missing package until we receive the return-to-sender is because as we have grown, we have received a lot of "missing package" scam emails. Our margins aren't exorbitant and when that happens, it really stings.